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Create return shipment
We regret that you wish to return / cancel your order. If you have problems with your order or parts are missing, please contact us in advance by phone 04232 416 9999 or email info@mc-cases.com. In many cases the problem can be solved without return / cancellation. Please create a return label using the steps below:
- Please select the correct link for your country, if you are from Germany please click on the link at the top.
- In the field "Order number" please enter your order number or invoice number.
- Then enter your complete address as well as the correct e-mail address, please note that the return label will automatically be sent to the address you entered there.
- Please stick the label you receive by e-mail on the package/box and write your order number again with a pen on the package. So we can assign the return faster and you get your payment faster.
- Please hand over the package to DHL.
As soon as we have received your return, it will be checked within 5 working days and then refunded to your payment method:
If you have not received your refund within 5 days of delivery, please contact us as soon as possible.
Please click on the following link for German customers:
For foreign customers:
| Belgien | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=3ec7e888083dd2c9f23e6c9c6b837bda3f7610f05b0a96c9fa4819eea45e2cfd | |||||||||||
| Bulgarien | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=992a3fbbb4b7773415c456488594d445a6fbdec304f4c12df964268468a0bee5 | |||||||||||
| Dänemark | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=042b4600adf46707646ccba0a51c6b5a8ed214995e79e0861a2fcae793e858ec | |||||||||||
| Deutschland | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=0abe395ca734c76e82c6bfe8226dd46588c9752df4b47f43761b76bd833daec3 | |||||||||||
| Estland | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=37e384dbc8a37ab1892862d9d88db053b351500b330577691b12de18809df8dc | |||||||||||
| Finnland | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=e073ae17f3acbb9041405938a7909bf79e020d5f8f43b7e068e737ec676baa60 | |||||||||||
| Frankreich | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=c05b1edb4b48207db1a9ed3c86b62342ad21bb519f270a5820428ae710c94ec0 | |||||||||||
| Griechenland | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=7edf30fb8615532ec44c4991f1dc9646af3d1b66f1e651df61f7d57dbb662e14 | |||||||||||
| Irland | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=9ed61796bddabbc8867a77ad8ccc08ade6331ee04be1b6b995ce799b41efc6a0 | |||||||||||
| Italien | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=b01425512d6b662c237945fc8b58e731b6d0f2bae0dbf6a98a71a5b9da3b3eb1 | |||||||||||
| Lettland | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=b9e0b0d7ab442dd2ddec04fc9476ca2c75073b68b3fb2e754c292e40045b2dd0 | |||||||||||
| Litauen | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=698e83c310ba4178d6c79fc7b72a480c800f3940bc57fa10ccfe9ae2a97100b7 | |||||||||||
| Luxemburg | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=3d46368de71ac000478b99d44f74a8e06606f9ed17d380594c74b652c57dcbe9 | |||||||||||
| Niederlande | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=87ef2ad124a3258287be34d41b2866ec49f522097ac24877bcbcfcf06e20358e | |||||||||||
| Österreich | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=0fad8c2b304b1e3c42a1b4f94ef18651a375769334e35593ea4fd82b146095c2 | |||||||||||
| Polen | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=9693a95bba1ec1970bf445db79295e876450e5c7ae17d8110b00d7c93bedb7ad | |||||||||||
| Portugal | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=e1574e5c1d3992eed86b4b76df1dc1b28eaae61049ed468a78deb0f1c67a9c94 | |||||||||||
| Rumänien | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=a35329e5304a57ccf11d781af906af640406b360fb5c06893c67f477f56a7dbe | |||||||||||
| Schweden | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=f75bb6ba34f6a836e334b8dffe605eb1299b80778cfbf4929263797b6379f411 | |||||||||||
| Slowakei | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=11edc2085435d0115c6c32cdcf90ca25d6513e1d96d031470e8958e173db2328 | |||||||||||
| Slowenien | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=d437b2a5716ee6b6a52da4c94b21f90d1040935f7b9f163d710170091ec6a125 | |||||||||||
| Spanien | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=7d99612636276d974ad9ff9377cdf6a39435838b03cc184ffbea0c34140fb98c | |||||||||||
| Tschechische Republik | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=653812f240a43bd90417ea6bdb4a3f108978daaed04d03feb475eb811ef8b433 | |||||||||||
| Ungarn | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=8b81bf549d0df01d2ae1061bdb4961612c318f52317f01a1ebae54b4874a6efd | |||||||||||
| Vereinigtes Königreich | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=0390c383e70a917619c811befa91e8b6f243d605bf3c8c580ea5df134acffa46 | |||||||||||
| Zypern | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=81d2cc8568a9132b18ddd870dd094784d7eb4e5385e27518e57d19d5ce5e1ce1 | |||||||||||
