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Create return shipment
We regret that you wish to return / cancel your order. If you have problems with your order or parts are missing, please contact us in advance by phone 04232 416 9999 or email info@mc-cases.com. In many cases the problem can be solved without return / cancellation. Please create a return label using the steps below:
- Please select the correct link for your country, if you are from Germany please click on the link at the top.
- In the field "Order number" please enter your order number or invoice number.
- Then enter your complete address as well as the correct e-mail address, please note that the return label will automatically be sent to the address you entered there.
- Please stick the label you receive by e-mail on the package/box and write your order number again with a pen on the package. So we can assign the return faster and you get your payment faster.
- Please hand over the package to DHL.
As soon as we have received your return, it will be checked within 7 working days and then refunded to your payment method.
If you have not received your refund within 5 days of delivery, please contact us as soon as possible.
If you are an international customer (outside Europe) like USA, AFRICA, ASIA, RUSSIA etc. we are sorry to tell you that you have cover the return costs as we have no shipping partners there.
The return adress is:
MC-CASES / CREBUS GMBH
ROGGENKAMP 1B
27299 LANGWEDEL
GERMANY
For all German customers:
For all customers from Europe:
| Belgien | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=3ec7e888083dd2c9f23e6c9c6b837bda3f7610f05b0a96c9fa4819eea45e2cfd | |||||||||||
| Bulgarien | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=992a3fbbb4b7773415c456488594d445a6fbdec304f4c12df964268468a0bee5 | |||||||||||
| Dänemark | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=042b4600adf46707646ccba0a51c6b5a8ed214995e79e0861a2fcae793e858ec | |||||||||||
| Deutschland | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=0abe395ca734c76e82c6bfe8226dd46588c9752df4b47f43761b76bd833daec3 | |||||||||||
| Estland | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=37e384dbc8a37ab1892862d9d88db053b351500b330577691b12de18809df8dc | |||||||||||
| Finnland | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=e073ae17f3acbb9041405938a7909bf79e020d5f8f43b7e068e737ec676baa60 | |||||||||||
| Frankreich | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=c05b1edb4b48207db1a9ed3c86b62342ad21bb519f270a5820428ae710c94ec0 | |||||||||||
| Griechenland | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=7edf30fb8615532ec44c4991f1dc9646af3d1b66f1e651df61f7d57dbb662e14 | |||||||||||
| Irland | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=9ed61796bddabbc8867a77ad8ccc08ade6331ee04be1b6b995ce799b41efc6a0 | |||||||||||
| Italien | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=b01425512d6b662c237945fc8b58e731b6d0f2bae0dbf6a98a71a5b9da3b3eb1 | |||||||||||
| Lettland | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=b9e0b0d7ab442dd2ddec04fc9476ca2c75073b68b3fb2e754c292e40045b2dd0 | |||||||||||
| Litauen | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=698e83c310ba4178d6c79fc7b72a480c800f3940bc57fa10ccfe9ae2a97100b7 | |||||||||||
| Luxemburg | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=3d46368de71ac000478b99d44f74a8e06606f9ed17d380594c74b652c57dcbe9 | |||||||||||
| Niederlande | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=87ef2ad124a3258287be34d41b2866ec49f522097ac24877bcbcfcf06e20358e | |||||||||||
| Österreich | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=0fad8c2b304b1e3c42a1b4f94ef18651a375769334e35593ea4fd82b146095c2 | |||||||||||
| Polen | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=9693a95bba1ec1970bf445db79295e876450e5c7ae17d8110b00d7c93bedb7ad | |||||||||||
| Portugal | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=e1574e5c1d3992eed86b4b76df1dc1b28eaae61049ed468a78deb0f1c67a9c94 | |||||||||||
| Rumänien | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=a35329e5304a57ccf11d781af906af640406b360fb5c06893c67f477f56a7dbe | |||||||||||
| Schweden | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=f75bb6ba34f6a836e334b8dffe605eb1299b80778cfbf4929263797b6379f411 | |||||||||||
| Slowakei | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=11edc2085435d0115c6c32cdcf90ca25d6513e1d96d031470e8958e173db2328 | |||||||||||
| Slowenien | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=d437b2a5716ee6b6a52da4c94b21f90d1040935f7b9f163d710170091ec6a125 | |||||||||||
| Spanien | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=7d99612636276d974ad9ff9377cdf6a39435838b03cc184ffbea0c34140fb98c | |||||||||||
| Tschechische Republik | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=653812f240a43bd90417ea6bdb4a3f108978daaed04d03feb475eb811ef8b433 | |||||||||||
| Ungarn | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=8b81bf549d0df01d2ae1061bdb4961612c318f52317f01a1ebae54b4874a6efd | |||||||||||
| Vereinigtes Königreich | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=0390c383e70a917619c811befa91e8b6f243d605bf3c8c580ea5df134acffa46 | |||||||||||
| Zypern | https://www.dhl.de/retoure/gw/rpcustomerweb/OrderEntry.action?hash=81d2cc8568a9132b18ddd870dd094784d7eb4e5385e27518e57d19d5ce5e1ce1 | |||||||||||
